Help

On DisasterAssistance.gov, our goal is to make all content, functions of our website, and communication technology accessible to everyone. We work to comply with the standards and relevant regulations of Section 504 of the Rehabilitation Act of 1973 and Section 508 of the Rehabilitation Act (29 U.S.C. 794(d)). To learn more, visit:

• Section 508 Overview
• Section 504 Overview
• Architectural Barrier Act (ABA) Standards (2015)

The contacts below are not able to provide information or help with your FEMA account or application. You must contact the FEMA Helpline for help with your application. Their information is on our Contact Us page.

Requesting Assistance

Website Accessibility Problems

Please report accessibility problems with our website to the FEMA Webmaster at the email address below. In your message, provide the website address (URL) and any specific problems you're having.

• FEMAWebTeam@fema.dhs.gov

General Assistance

For general assistance, call the FEMA operator, 9 a.m. - 5 p.m. ET, Monday through Friday:

• 202-646-2500